Heidi H116
4 Contributions
Very Poor service and quality
Very Poor service, and poor quality shocking won't recommend for a doll never mind person please don't waste your money or time because there photos look stunning but what you get is different look completely
Olivia B.
2 Contributions
honestly don’t know what to say
honestly don’t know what to say. poor service. wish i could give 0 stars to emphasise this.
Henderson799
1 Contribution
Brilliant
Brilliant! Website was very easy to use. Super fast delivery!! Will definitely use again
Ashley Davidson
2 Contributions
No.1 for quality
My little ones have been dancing for years, I've struggled to find good quality dance wear for them. The quality is amazing it washes well and hasn't worn thin which I'm super happy with! In fact I'd only purchase from here! I'm a very happy shopper!
Caitlin Adams
4 Contributions
Ordered my shoes and they arrived…
Ordered my shoes and they arrived within 24 hours! I cannot rate my experience high enough. I will certainly recommend them to all at my dance class. Thank you for making my day ??Bravo Dancewear Folk ?
Larry Olson
5 Contributions
Don't cry for me Argentina I will never leave the shop.
What do you think of Dancewear Cental?
Yesterday I ordered two items online, a ballerina cardigan and some leg warmers. Knowing that I needed the items in a hurry, I paid the premium rate delivery charge.
All was ok @ the check out and I expected to receive (M)y goods the following day, I was given no indication that there would be any delays.
Yesterday I received an email from the shop to advise due to COVID it might not be possible to deliver the goods on time, and that I would receive an email when the goods would be ready to be delivered.
So I waited (Lindiwe) guys, no message, I just phoned the shop today, and discovered that not only were the items not going to be delivered on time but that additionally one of the items that I ordered, online was out of stock. The Website when I ordered gave no indication that 1 day express service that I paid for was defunct and that the item I wanted to buy was out of stock. So total thumbs down.
Martha Bailey
1 Contribution
Will definitely be purchasing from Dancewear Central again
Recently purchased a pair of the capezio tele tone tap shoes and tanned character shoes for work. I've worn both pairs nearly everyday for the last month and they still look brand new. Great quality and price. Also super impressed with the delivery as they arrived in no time at all. Will definitely be purchasing from Dancewear Central again.
Great company!
I ordered some LHP tap shoes from Dancewear Central and had to send them back to exchange for a different size. I was incredibly impressed with how easy the system was to use, and the wonderful customer service I have received (this time, and previously) from this company. Cannot recommend them enough!!
I’m amazed by this company.
I’m amazed by this company.
First of all they were the only one having the character shoes that I need from Bloch in my size and it was the last pair in stock.
I contacted them via email to make sure they were still in stock and that it was the product that I need.
In this occasion I had the chance to get to know Danielle, very helpful, caring and patient. A true professional.
She answered to every email (and were lots) super fast and very understanding.
Followed me through the whole process making sure I got the shoes confirming my purchase till the very end.
Dancewear central prices are really competitive and the product arrived well packed.
The box of the shoes is immaculate and the shoes inside are perfect! No damage, not faulty. Inside the box I found also the fabric bag that comes with the shoes.
Within your order you will receive an invoice and also an additional form to fulfill in case of a return is needed.
Their website works brilliantly and it tells you how many of that items is still in stock in what size (you just need to read before you buy!) so you can make your calculations.
The delivery was crazy fast! I ordered it the night before and the morning of the next day they were at my door (and I didn’t pay for fast delivery), CRAZY!
I will definitely use this website for my school and I will absolutely purchase again in future!
SUPER SATISFIED!!! 100!!!
Callum S.
2 Contributions
Great experience with this company
I ordered a few shoe sizes as they state to size up, all arrived quickly and good quality. It was really easy to return the sizes that were too small, communication was fantastic and refund processed really quickly. Great experience with this company
Out of stock
Don’t believe their buy before to receive next day. Ordered tap shoes, three weeks later I had to email them only to be told they were out of stock. Would not have minded if they just simply let me know. Reading the other comments it seems a regular thing. Let’s hope I get my refund quickly. Will write another review if they don’t!!!
Sullivan636
1 Contribution
terrible customer service
Sent wrong size, was ignored for 3 weeks after sending many emails. eventually, i rang them and they would not send new my actual order for 10 working days after id returned the item that i'd already payed for !
Top customer service
Top customer service. Staff go the extra mile to help. I needed something delivered ASAP and did their very best and kept me fully up to date. Definitely ordering from here in future. Genuinely recommend this team
Agreed to pay my return postage but…
Agreed to pay my return postage but then didn't pay me
Poor customer service
The prices are competitive, and if you know what you want it's fine and delivery is fairly fast. However, I've asked for guidance on sizes and received no reply; got sent the wrong size on two occasions; and received faulty goods. As other reviews have said, customer service is non-existant. If it's faulty goods they have to refund the return postage, but I haven't had a refund and I really can't be bothered chasing them. No apology over the wrong sizes either. I've shopped with them for 8 years now, but the mistakes they've made and the poor service mean I'm now going to shop elsewhere. It's just not worth it to save a few ££.